FAQ

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

Our return policy lasts 7 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 7 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at contact us page and we will respond as soon as possible to assist with the process.

We accept all Payments by Visa, Mastercard And PayPal.

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

We offer a 100 % money back guarantee if the product is defective or damaged. We give you 7 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

We try our best to ship items as fast as we can. Please allow 4 days production time for your order to ship out, average shipping times are 7 day for Domestic Orders.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go